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TAM Cafe and Catering Server

Reports to: Cafe Manager
Department: Museum and Business Services
Position Type: Part-time, Hourly (25-29 hours per week; varies by event), Non-Exempt
Salary: $12-14 per hour, plus tips during catering events
Benefits: Eligible

Job Description

Non-exempt position working in Tacoma Art Museum’s Cafe with an emphasis on customer service. This position requires cooperation and communication with museum visitors and customers along with other departments within the museum. The cafe employee will assist in all aspects of cafe, association events, and after-hour event operations. The position is approximately 25-32 hrs per week but must be willing to work more based upon business needs.

Responsibilities

  • Day to day customer service ranging from greeting customers, explaining menu items and specials, counter service, cash handling (Square System) bussing, delivering food orders, food preparation, cooking, dishwashing, and general cafe presentation and customer service.
  • Provide a pleasant atmosphere for all TAM Cafe and Tacoma Art Museum visitors.
  • Work after hour events, including prep, setup, tray and table service, buffet set up, bar service, tear down, and clean up.
  • Responsible for covering the Cafe and Catering Cook duties during vacations and outages
  • Other duties to include assisting in other museum business services departments (gallery security, after-hours events, & store) and in public spaces when needed.

Qualifications

  • Ability to deliver positive, friendly, and engaging customer service.
  • Commitment to team approach and ability to collaborate openly.
  • Solid organization and problem-solving skills.
  • Catering, events-staff, or similar experience preferred.
  • Ability to stay calm in stressful situations.
  • Good communication skills.
  • Possess or can obtain a MAST 13 card and food handler’s permit.
  • Must be able to work a flexible schedule and work evenings and weekends.
  • Follow directions when given and able to work independently as well as in a team environment in a close proximity.

Travel, Working Conditions, and Physical Environment

  • The essential physical requirements of this position include:
  • Standing or walking for long periods of time.
  • Frequently reaches with hands and arms and uses hands and fingers to handle objects and operate tools, machinery, computers, and/or controls.
  • Ability to lift objects (up to 60 pounds) and perform other similar actions during the course of the workday.
  • Continuously exchange information through listening and talking with staff, volunteers and individuals in the community.
  • Some work may be occasionally performed outside where employee is subject to adverse weather conditions.
  • Negligible local travel, less than 5% of work hours.

To Apply

  • Send resume and cover letter indicating why you’d like to work at TAM to HR@TacomaArtMuseum.org
  • Include “Cafe and Catering Staff_FIRST NAME_LAST NAME” in the subject line
  • No phone inquiries, please

Resume review will begin immediately. Position is open until filled.

Tacoma Art Museum is an Equal Opportunity Employer

Tacoma Art Museum strongly encourages applicants from members of groups underrepresented in careers related to museums and the visual arts.


About Tacoma Art Museum

Tacoma Art Museum is a public-spirited institution that champions a dynamic and complex approach to exhibitions. The museum’s passionate staff are driven by the mission of connecting people through art, empowering visitors to create meaning with artworks through innovative interpretive and programming strategies. Named by USA Today as one of the “Top 10 Great Places to See Art in Smaller Cities,” the museum has developed a reputation for presenting art in a thought-provoking yet accessible manner with a strong commitment to Northwest art.

Founded in 1935, TAM has strong roots in the community. Along with five other nearby museums and neighboring University of Washington at Tacoma, TAM anchors Tacoma’s lively downtown core.

About Tacoma

Located in the beautiful Pacific Northwest, Tacoma is known as the City of Destiny, a city that has always marched to the beat of its own drum. Close enough to Seattle to take advantage of everything a major metropolis offers, Tacoma is its own distinctly unique and actively engaged community with a clear love of the arts.

Diverse individuals and families continue to invest in Tacoma for its charming historic neighborhoods, schools, parks, waterfront, and amenities. You’ll find the beaches and forests of Puget Sound ideal to bike, run, hike, and paddle – including the nearby Mount Rainier. In addition to sports, theater and other cultural offerings, Tacoma is home to a growing restaurant and pub scene that’s made national press. The thriving Tacoma Museum District lines the downtown core and showcases some of the nation’s best collections. Tacoma is a great place to call home.