Security Control Room Operator/Internal Events Coordinator

Reports to: Director of Development
Department: Building and IT Manager/Events Manager
Position Type: Full-time, Non-Exempt
Salary Range: $13.00 – $15.00/hour  DOE
Benefits: Eligible

Summary of Position

This is a combination position split approximately 50/50 between the Security Department and Internal Events department. Security Control Room Operators are responsible for all aspects of monitoring and staffing the security control room, including responding to after hours alarms on an as-needed basis. The Internal Events Coordinator is responsible for working with a team to execute detailed setup, cleanup, planning and post evaluations for all internal events at TAM.

Priority hiring will be given to individuals whose availability includes a flexible schedule for weekends, and late weekday evenings


Security Control Room Operator Responsibilities:

  • Opens and/or closes the museum on scheduled days of museum operation
  • Welcomes and orients museum staff, board, volunteers and guests through the security entrance
  • Oversees loading dock and outbound shipments, accepts deliveries and keeps it free of obstacles and safety issues
  • Respond to security, safety, and customer services issues as they arise
  • Manages lost and found to include inventory log of items under museum control
  • Maintains and updates daily security log, and monitors security camera, and access control software
  • After hours on-call response to building alarms

Internal Events Coordinator Responsibilities:

  • Provides prompt and courteous customer service to event attendees and internal clients
  • Coordinate/execute all aspects internal events set-up and breakdown, including technical, furniture, and equipment setup – ensuring that the facility is clean, and ready for business following the event
  • Maintains organized storage areas
  • Attends training sessions and monthly events meetings
  • Serves as main point of contact, providing quality customer service for all internal events
  • Reconciles invoices
  • Performs other duties as assigned.


  • Ability to perform well in a fast-paced environment, manage multiple projects/tasks and remain flexible under pressure
  • Friendly, customer service, and safety-oriented
  • Ability to work within a crew to complete a variety of tasks
  • Must demonstrate good problem solving skills

Travel, Working Conditions, and Physical Environment

The essential physical requirements of this position include:

  • A regular need to stand, stoop, and walk for long periods of time
  • Frequently reaches with hands and arms and uses hands and fingers to handle and lift objects (up to 100 pounds)
  • Continuously exchanges information through listening and talking with staff, volunteers, and individuals in the community
  • Some work may be occasionally performed outside where employee is subject to adverse weather conditions

To Apply

  • Please email a completed job application, cover letter and resume. Please send cover letter and resume as a single attachment to:
  • Include “SCRO/IEC: First Name Last Name” in subject line.
  • No phone inquiries, please.

Closing Date:  May 31, 2019

Tacoma Art Museum is an Equal Opportunity Employer

Tacoma Art Museum strongly encourages applicants from members of groups underrepresented in careers related to museums and the visual arts.

About Tacoma Art Museum

Tacoma Art Museum is a public-spirited institution with nationally recognized exhibitions and innovative educational programs. Named by  USA Today  as one of the “Top 10 Great Places to See Art in Smaller Cities,” the museum has developed a reputation for presenting art in a thought-provoking yet accessible manner with a strong commitment to Northwest art through its acquisition and exhibition programs. Founded in 1935, the museum has strong roots in the community and anchors Tacoma’s lively downtown university and museum district.

Completed in November 2014, an additional $15.5-million building project has added approximately 16,000 square feet, and houses the Haub Family Collection of Western American Art. This collection establishes TAM as the only major museum of Western American art of this caliber in the Northwest. It also enables the museum to fully explore the art history of the West while integrating its Western and Northwest collections.

Another significant gift announced on January 14, 2016 is the gift of the  Rebecca and Jack Benaroya Collection. The Benaroyas carefully assembled over their 70 years of marriage a collection that  includes Northwestern and international studio art glass along with important paintings and sculptures by renowned regional artists. The gift, announced on Mrs. Benaroya’s 93rd  birthday, includes a contribution for the construction of a new 7,390 square-foot gallery addition in which to present the collection.  The new wing  has been designed by award-winning architect Tom Kundig of Seattle-based Olson Kundig and is projected to open in January 2019.

It’s an exciting time to be a part of the Tacoma Art Museum family!

About Tacoma

Located in the beautiful Pacific Northwest, Tacoma is known as the City of Destiny, a city that has always marched to the beat of its own drum. Close enough to Seattle to take advantage of everything a major metropolis offers, Tacoma is its own distinctly unique and actively engaged community with a clear love of the arts.

Diverse individuals and families continue to invest in Tacoma for its charming historic neighborhoods, schools, parks, waterfront, and amenities. You’ll find the beaches and forests of Puget Sound ideal to bike, run, hike, and paddle – including the nearby Mount Rainier. In addition to sports, theater and other cultural offerings, Tacoma is home to a growing restaurant and pub scene that’s made national press. The thriving Tacoma Museum District lines the downtown core and showcases some of the nation’s best collections. Tacoma is a great place to call home.